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Boosting Field Service Management with Employee Tracking Software

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Did you know that good field service management can improve customer retention by 48%? However, after-sales services are not straightforward, primarily when everything is manually managed. The process is complicated owing to complex hybrid operations. However, if your business needs to provide field services, you’ll have to figure out a way. And using employee tracking software might just be what your business needs! Are you wondering how a tracking software for employees can improve field service management? Well, you’re in the right place since this blog talks about exactly that! What is Field Service Management?  Do you own or work at a company that sells products or services? Naturally, regardless of how good your product or service is, there are likely to be some issues from time to time. So, what do you do in such situations? Leave your customers hanging and lose goodwill, or offer them after-sales service and improve product/service longevity and customer loyalty?  The latter
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What is Field Force Management Software and Why Do You Need It?

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  For job roles such as customer service and door-to-door sales, the human element is paramount. So, while computers seem trustworthy, consumers are likely to trust humans more. However, managing field executives can be a huge task, not easy for most. And that is where field force management software kicks in! What is Field Force Management?  Workforce management is necessary for organizational productivity, and employee management is a crucial aspect of workforce management. Field force management involves managing employees with on-site jobs. It involves overseeing meetings, attendance, task allotment, and performance tracking to understand employees’ performance.  Focusing on managing field executives is especially important because of the little face-to-face correspondence the team has. Therefore, field force management software helps avoid misconduct from employees and mismanagement from the organization due to miscommunication. Read Blog: Productivity vs Efficiency: Busting Vani
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What is Employee Monitoring Software? Everything You Need To Know

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Remote working is the new normal! However, domains like field sales, medical representation, and door deliveries have always been out-of-office jobs. Best Employee monitoring software automates the employee management process completely.  The demand for employee tracking solutions is at an all-time high. Companies have realised their potential and are willing to build an efficient and more productive team with actionable data. Employee management solutions equip the management to make better business decisions. Better time management, task delegation and employee appreciation are only possible if there are fool-proof insights into the functioning of all employees on all levels. Employee management apps like TrackoField do that for you. What is Employee Monitoring Software? Employee monitoring solutions add value to your company and your employees. It’s a myth that employee management software is for tracking employees and their tasks. Yes, they are, but their relevance goes beyond t
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What is Field Service Management Software? Expert Guide 2023

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  Field services are crucial for companies that deal with either door-to-door marketing and sales or offer at-home services. For a moment, let’s keep aside the focus on gaining customer satisfaction. Instead, focus on the other half of the field services – field employees. For organisations and managers, it is crucial to manage them most efficiently. Currently used by 63% of field service organisations, field service management software is a viable choice for managing your field employees and resources.   What is Field Service Management Software? The field service industry includes after-sales services like repair, maintenance, customer support, inspection, consulting, installation, and education. Field services require managers to manage customers, field employees, jobs, and administration tasks. As a result, companies are turning to field service management software to stay ahead of the curve.   Since customer expectations are increasing, excellent customer service is expected, an
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What are the Challenges of Managing A Team of Field Sales Employees?

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Managing a team of field sales employees is the most challenging thing for sales managers. This is because a lot is riding on the field sales employees. They must make sales, meet quotas, visit clients and impress customers. Field employee management software can be a personal assistant for sales managers and employees. Field sales management software will allow sales reps to automate and streamline their tasks, promoting productivity and efficiency while dealing with clients. Thus helping them make exponential sales and close deals much faster. To further explore the software's solutions and features, continue reading. What are the Challenges of Managing a Field Sales Team? Field sales reps probably struggle to deal with clients, closing deals, and make sales. But oftentimes, sales managers are unaware of these challenges as they do not have visibility of the employee’s activities.  Lack of Real-time Visibility Often, sales managers find it hard to keep a manual track of the sal
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