What are the Challenges of Managing A Team of Field Sales Employees?
Field sales management software will allow sales reps to automate and streamline their tasks, promoting productivity and efficiency while dealing with clients. Thus helping them make exponential sales and close deals much faster. To further explore the software's solutions and features, continue reading.
What are the Challenges of Managing a Field Sales Team?
Field sales reps probably struggle to deal with clients, closing deals, and make sales. But oftentimes, sales managers are unaware of these challenges as they do not have visibility of the employee’s activities.
Lack of Real-time Visibility
Often, sales managers find it hard to keep a manual track of the sales progress of the field employees without a proper system in place. They have no idea how much time and energy the field sales reps spend on making sales. Limited insights into the sales activity, lead progress, and client interaction can cause them to make some not-so-right decisions.
Fragmented Communication
Due to the geographical distance, communication gaps can bubble up, which is harmful to both sales managers and field sales reps. Because of fragmented communication, important information and details may not get shared. For example, shifts or schedule changes, meeting cancellations or urgent meetings.
Performance Monitoring
There is difficulty in assessing and monitoring the performance of field sales reps. This is because of lack of dynamic reports providing insights into activities and metrics. Managers fail to recognise areas for improvement or top performers.
Monitoring Sales Reps’ Productivity
Productivity takes a back seat when the field reps have to do time and effort-consuming mundane tasks like entering data into the system. This leaves them with no energy to make sales, affecting their performance and the company’s revenue.
Motivating Sales Employees
Often while working in the field, the sales reps have no one around to encourage or cheer them on, which might cause their motivation to fall. And without a lack of motivation, they will meet clients with less zeal and might struggle to close deals.
Retaining High Performing Reps
According to studies, most reps leave the company within two years, and another study shows that it takes around 3-5 years to reach their peak performance. So companies must devise plans and methods to easily retain high-performing field sales reps.
Read Blog: Sales Management Software – Best Way To Optimize Sale Process
How Can Field Employee Management Software Solve These Challenges?
It will take efficient field employee management software to help you battle the challenges of employing and managing a team of field sales employees. Field employee monitoring software comes with many solutions and features allowing you to manage your sales employees and clients easily.
Geocoded Attendance and Leave Management
The system offers geocoded attendance which automatically marks the attendance of the field sales employees once they reach their first task location. This helps to prevent time theft or buddy punching. Also, through automation, the attendance data becomes error-free and done quickly.
Additionally, the system offers visual verification, which makes the data impossible to be tempered with.
Task Management
Allocate tasks and schedule meetings in advance through the bulk upload feature of the field employee task management system. This way, the time of managers and employees is saved. The best part of using the system is that it lets you edit, add or delete tasks remotely. Nowe sales managers need not come to the office daily.
Additionally, the system lets you track the real-time status of the tasks and the checklist.
Real-time Monitoring
Monitor the location and activity of the sales employees with no added effort. The system shows the accurate longitudes and latitudes of the employees in real-time with no downtime or latency.
Order Management
The field employee tracking software lets the field sales employees bill orders remotely. Through it, employees have access the product lists, availability and more. Also, the orders billed are visible to managers in real-time for approval.
Real Quick Reimbursement Process
The easy reimbursement process is like an incentive for employees. They can now upload their reimbursement claims remotely. The claim request is visible to every manager in the hierarchy automatically.
Reports on Performance
The system generates reports in real time which can bring visibility into the employees' sales performance. The reports can be customised according to the requirements of the company.
Manage Field Employees with TrackoField
For a company to thrive and scale, it requires customer satisfaction and good sales. And though there is inside sales, it field sales employees or reps that are meeting with clients and closing deals. With the help of field employee monitoring software, the sales managers are able to detect and eliminate challenges that the sales reps are facing.
TrackoField is a sales employee monitoring software that is helping industries across that employee field. It offers technically advanced solutions that help sales managers and sales reps close deals faster.
Schedule a demo now!
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