field force management

  Field services are crucial for companies that deal with either door-to-door marketing and sales or offer at-home services. For a moment, let’s keep aside the focus on gaining customer satisfaction. Instead, focus on the other half of the field services – field employees. For organisations and managers, it is crucial to manage them most efficiently. Currently used by 63% of field service organisations, field service management software is a viable choice for managing your field employees and resources.   What is Field Service Management Software? The field service industry includes after-sales services like repair, maintenance, customer support, inspection, consulting, installation, and education. Field services require managers to manage customers, field employees, jobs, and administration tasks. As a result, companies are turning to field service management software to stay ahead of the curve.   Since customer expectations are increasing, excellent customer service i...